David Murray

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Activity overview

Latest activity by David Murray
  • David Murray created an article,

    How do I add a discount code to my order?

    A discount code may be added in your shopping cart (image below). The discount amount will then be deducted from the order total. You will also have the opportunity to add a discount code at the po...

  • David Murray created an article,

    The item I bought has dropped in price, can I have a refund of the difference?

    Our prices and promotions are updated regularly. We understand some items may drop in price after a recent purchase. We always want our customers to feel they have got the best deal possible!   If ...

  • David Murray created an article,

    Returns Policy

    You may choose to return any order or item within 14 days of receiving your parcel to be eligible for a refund.    Please contact our Customer Service Team with your order number and reason for ret...

  • David Murray created an article,

    How long will it take to receive my refund?

    Please allow up to 5 working days for a refund to appear in your account. Processing times can vary by bank and payment method.   If you have not received your refund within this time, please conta...

  • David Murray created an article,

    What should I do if there are items missing from my order?

    On occasion, we may ship your order across several packages. Please firstly double check your shipping confirmation email to ensure you have checked all available tracking numbers for your order.  ...

  • David Murray created an article,

    What should I do if I have received a damaged item(s)?

    If you have received a damage item(s), please contact us with your order number, and photos of the item, on any of the below contact methods: Contact us via our live chat Submit a request using ou...

  • David Murray created an article,

    What should I do if my item has developed a fault?

    If your item has developed a fault, please contact us with your order number on any of the below contact methods: Contact us via our live chat Submit a request using our contact form Email us at s...

  • David Murray created an article,

    What should I do if I have received an incorrect item(s)?

    If you have received an incorrect item(s), please contact us with your order number, and photos of the item, on any of the below contact methods: Contact us via our live chat Submit a request usin...

  • David Murray created an article,

    International Shipping & Delivery

    We offer free standard tracked delivery on all orders over £75.00.   INTERNATIONAL DELIVERY Standard Tracked Delivery: £4.99 FREE when you spend over £75.00 Estimated delivery 7-14 days after dispa...

  • David Murray created an article,

    UK Shipping & Delivery

    We offer free standard tracker delivery on all orders over £75.00.   Please note, orders will be dispatched  7 - 10 working days after your order is placed.   UK DELIVERY    Standard Tracked Delive...